Ask us for help! ¶
Our help desk will get your solutions running, no matter what.
We take pride in offering first-class customer support. We will get you up and running with all SpreadsheetConverter software. Not only will we help you with any challenges related to the products themselves, but we’ll also do our best to assist you in your own implementation of them.
Authoring web pages with SpreadsheetConverter involves several other components in your PC, your web publishing environment and the visitor’s web browser. We understand that you may need help to traverse this minefield of technical hurdles to reach your goal. Just follow the steps below and we’ll ensure you get your spreadsheet on the web.
Learn to use SpreadsheetConverter ¶
Begin with the free demo ¶
If you are still evaluating SpreadsheetConverter, you could save a lot of time by letting us convert your first spreadsheet for you. It’s a free service and it’ll show you exactly what your own spreadsheet will look like on the web.
If you like the result, we will help you through the download, installation and initial use of SpreadsheetConverter afterward.
Check the tutorials section ¶
There may be a tutorial that covers the area where you have problems. Take a quick look in our Tutorials section to see if you find anything applicable to your situation.
Read the online Help pages ¶
The SpreadsheetConverter Help pages are full of information on how to edit source spreadsheets with the Excel add-in and convert them to web pages. You can save time by browsing through the applicable topics before you contact support.
Some of the topics covered in the help are:
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Using Excel features in web pages like live charts, data validation and conditional formatting
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The Excel ribbon menu and the SpreadsheetConverter task pane
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Media-related widgets like File Attachment
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Image-related widgets like Link Image, Google Map, Barcode, QR code
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Advanced widgets and functions like Calendar, Dynamic dropdown
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Basic widgets like Text, E-mail address, Slider, Stepper, Rating, Check box, Radio button, Dropdown, Utility
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Design tools like Hide rows/sheets, Responsive blocks
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How to register your license keys
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Learn what’s new in the most recent releases from the release notes
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Tips and tricks like testing your calculator in Excel, pre-filling form fields from the link
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The full help index has a list of all the help pages!
Get help with technical problems ¶
Do you have problems downloading and installing the add-in? Are you using the add-in but it doesn’t work as you expect? Just continue to the troubleshooting page and we will help you make it work.