We take pride in offering first-class customer support. We will get you up and running with all SpreadsheetConverter software. Not only will we help you with any challenges related to the products themselves, but we’ll also do our best to assist you in your own implementation of them.

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Authoring web pages with SpreadsheetConverter involves several other components in your PC, your web publishing environment and the visitor’s web browser. We understand that you may need help to traverse this minefield of technical hurdles to reach your goal.

Just follow the steps below and we’ll ensure you get your spreadsheet on the web.

Begin with the free demo

If you are still evaluating SpreadsheetConverter, you could save a lot of time by letting us  convert your first spreadsheet for you. It’s a free service and it’ll show you exactly what your own spreadsheet will look like on the web.

If you like the result, we will help you through the download, installation and initial use of SpreadsheetConverter afterwards.

Ensure you have the latest version

The problem you are experiencing may already have been solved in the most recent update of the product. You can always download and install the latest update of the version covered by your license.

Check the Known Issues

The problem you have may already have been detected by or reported to us. Until we can fix such issues, we document them on the Known Issues page.

Read the online Help pages

Our online Help is under construction but several important topics are already covered.

Check the tutorials section

There may be a tutorial that covers the area where you have problems. Take a quick look in our Tutorials section to see if you find anything applicable to your situation.

Check the most frequently asked questions

If you have specific questions, it’s quite possible that they have been asked and answered already. Head over to the Frequently Asked Questions page and find your answers there!

Contact the Help Desk

If you still need help, don’t despair. Describe your problem using the Help Desk contact form and we’ll get back to you within a day.

You’re not alone

We provide the best possible support, both for trial users and customers. Here are some quotes from real customers:

Build live website calculators and web forms now!

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Just download, install and test the Excel add-on now. Or let us convert a spreadsheet for you, for free.