Ask us for help!
We take pride in offering first-class customer support. Our mission is to help you get up and running with all SpreadsheetConverter software. Don't hesitate to contact us if you need any help with the product.
Authoring web pages with SpreadsheetConverter involves several other components in your PC, your web publishing environment and the visitor's web browser. We understand that you may need help to traverse this minefield of technical hurdles to reach your goal. Just follow the steps below and we'll ensure you get your spreadsheet on the web.
Begin with the free demo
If you are still evaluating SpreadsheetConverter, you could save a lot of time by letting us convert your first spreadsheet for you. It's a free service and it'll show you exactly what your own spreadsheet will look like on the web.
If you like the result, we will help you through the download, installation and initial use of SpreadsheetConverter afterwards.
Ensure you have the latest version
The problem you are experiencing may already have been solved in the most recent update of the product. You can always download and install the latest update of the version covered by your license.
Read the User's Guide
If you're having problems with the SpreadsheetConverter conversion wizard in Excel, the help you need may be closer than you think. Bring out the SpreadsheetConverter User's Guide since it may have all the information you need.
Check the tutorials section
There may be a tutorial that covers the area where you have problems. Take a quick look in our Tutorials section to see if you find anything applicable to your situation.
Check the frequently asked questions archive
We have assembled a list of the most frequent questions and their answers. You can browse through the list of frequently asked questions or search through the questions archive on the same page.
Use the support contact form
If you still need help, don't despair. Describe your problem using the Contact support form and we'll get back to you within a day.
You're not alone
We provide the best possible support, both for trial-users and customers. Here are some quotes from real customers:
- "Thanks for your quick response(s)."
- "Thank you for the prompt replies - excellent support, very refreshing."
- "Great Service...I will purchase the program! Thanks for your time."
- "You have proven your commitment and integrity ......... Congratulations for a product that will help a lot of companies put their excel application on their intranets."
- "That is really amazing, it does everything perfectly."
