Ask us for help!

Even though our prices are very competitive, we still offer first-class support. We will help you to get up and running with all SpreadsheetConverter software. Try us!

If you have any problems, please do one of the following:

  1. Read the appropriate page of the Frequently Asked Questions (FAQ) section.

    Search the FAQ and knowledge base

  2. Send an email to support@spreadsheetconverter.com.
  3. Use the form here if we do not reply on your email within a working day. Spam-filters make email unreliable.
We provide the best possible support, both for trial-users and customers. You should expect answers within a day. Here are some quotes from real customers:

  • "Thanks for your quick response(s)."
  • "Thank you for the prompt replies - excellent support, very refreshing."
  • "Great Service...I will purchase the program! Thanks for your time."
  • "You have proven your commitment and integrity ......... Congratulations for a product that will help a lot of companies put their excel application on their intranets."
  • "That is really amazing, it does everything perfectly."

Discussion Groups

The discussion groups have been deleted. Too much work to keep them spam-free, etc. If you need help, always contact support by email or through the support form.

Upgrade and Support Policy

All licences include a period of free support and updates

Support

Every purchase comes with 6 months of free support.

Free upgrades

You are entitled to all updates within your major version. The major version is the first digit before the dot, so the major version of 1.2 is 1, and the major version of 3.2 is 3. These updates are found on our website and you can be informed about these updates through our mailing list.

New versions

There will be special discounts when you upgrade from one major version to the next.

Search Excel sites

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